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Chicago Medical Sales
Warranty & Product Support
Every medical equipment purchase is backed by a 30-day warranty and a team you can contact for help.
30Day Warranty
30-Day Warranty
We offer a 30-day warranty on all medical equipment we sell. If you need help with equipment purchased from Chicago Medical Sales, contact our team with your order number, product name or part number, and a short description of the issue. We’ll help you with the next step.
Request Warranty Assistance
Share the details
Include your order number, equipment model or part number, and a description of what you need help with.
We’ll guide you
Our team will review the information and explain the next step for your warranty request.
Support Beyond the Warranty
Need assistance after the 30-day warranty period? Our team can still help point you toward support. Repair services are handled through Med.Repair, our dedicated repair business. A free repair evaluation is provided before repair work proceeds.